Competitor Analyzer

Privacy Policy

This Privacy Policy describes how Scale Studio LLC, operating as Competitor Analyzer ("Company," "we," "us," or "our"), collects, uses, processes, and discloses your information in connection with your access to and use of our website, services, and tools (collectively, the "Service"). We are committed to protecting your privacy and handling your data in an open and transparent manner. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information from and about users of our Service, including information that may identify you ("Personal Information"). The types of Personal Information we collect depend on how you interact with our Service.

1.1. Information You Provide to Us

When you use our Service, you may provide us with Personal Information directly. This includes:

  • Identifiers: Your name and email address when you submit an analysis request, subscribe to our newsletter, or contact us. This also includes any unique identifiers associated with your account.
  • Commercial Information: Your selected analysis duration preferences and details related to the services you request or purchase.

1.2. Information We Collect Automatically

When you access or use our Service, we may automatically collect certain information about your device and usage. This includes:

  • Internet or other electronic network activity information: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is collected through cookies, web beacons, pixels (e.g., Meta Pixel, Google Ads Pixel), and similar tracking technologies from platforms like Google Analytics 4 (GA4), Meta Ads, Google Ads, and Microsoft Clarity. These technologies help us understand user behavior, personalize content, and deliver targeted advertising.
  • Geolocation Data: General location information derived from your IP address.

1.3. Information from Third Parties

Our Service analyzes publicly available data from third-party platforms, primarily Facebook pages. We do not directly collect Personal Information from these third-party platforms about individuals. However, by providing Facebook URLs for analysis, you acknowledge that the data analyzed is publicly accessible and subject to the terms and privacy policies of those respective platforms.

2. How We Use Your Information

We use the collected information for the following business and commercial purposes:

  • To Provide and Maintain Our Service: To generate and deliver your competitor analysis reports, process your requests, and provide customer support.
  • Communication: To send you email notifications about your analysis status, respond to your inquiries, and send you marketing communications (from which you can opt-out at any time).
  • Improve and Develop Our Service: To understand how our Service is used, perform research and analytics, and enhance user experience and functionality.
  • Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activities.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

3. How We Share Your Information

We do not sell your Personal Information in the traditional sense (i.e., for monetary consideration). However, we may "share" your Personal Information for cross-context behavioral advertising, as defined by the CCPA/CPRA, with third-party advertising and analytics partners. This sharing occurs through the use of tracking technologies (e.g., Meta Pixel, Google Ads Pixel, GA4) on our Service. We may also disclose your information to:

  • Service Providers: Third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, email delivery (e.g., Resend), payment processing (e.g., Stripe), and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. These measures include encryption of data in transit and at rest, regular security assessments and updates, limited access to your Personal Information, and secure data storage and processing systems. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements. For example, data related to active accounts is typically retained for the duration of the account plus a reasonable period thereafter to comply with legal obligations and resolve disputes.

6. Your Privacy Rights (US Residents)

If you are a resident of a US state that provides specific privacy rights, such as California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Utah (UCPA), or Connecticut (CTDPA), you may have the following rights regarding your Personal Information:

  • Right to Know: You have the right to request that we disclose to you the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which your Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing your Personal Information, and the categories of third parties to whom we disclose your Personal Information.
  • Right to Delete: You have the right to request that we delete Personal Information that we have collected from you, subject to certain exceptions.
  • Right to Correct: You have the right to request that we correct inaccurate Personal Information that we maintain about you.
  • Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" or "sharing" of your Personal Information for cross-context behavioral advertising. Even if we do not sell your data in the traditional sense, we may share it with third parties for advertising purposes, which may be considered a "sale" or "sharing" under certain state laws.
  • Right to Limit Use and Disclosure of Sensitive Personal Information: If we collect sensitive personal information, you have the right to limit its use and disclosure (if applicable).
  • Right to Non-Retaliation: You have the right not to receive discriminatory treatment for the exercise of your privacy rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the "Contact Us" section below. We will verify your request using the information associated with your account, including your email address. You may also designate an authorized agent to make a request on your behalf. We will respond to your request within the timeframes required by applicable law.

DO NOT SELL OR SHARE MY PERSONAL INFORMATION: To exercise your right to opt-out of the sale or sharing of your Personal Information, please contact us at hello@competitoranalyzer.com. We also honor Global Privacy Control (GPC) signals as a valid request to opt-out of the sale or sharing of your Personal Information.

7. Children's Privacy (COPPA)

Our Service is not intended for children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without parental consent, we will take steps to delete that information. If you believe that we might have any information from or about a child under 13, please contact us immediately.

For residents of California, we do not knowingly sell or share the Personal Information of consumers under 16 years of age.

8. Notice to California Residents

This section provides additional details regarding the Personal Information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of Personal Information:

  • Identifiers: Such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
  • Commercial Information: Such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Internet or other electronic network activity information: Such as browsing history, search history, and information regarding a consumer's interaction with an Internet website, application, or advertisement.
  • Geolocation Data: Approximate physical location.

Sources of Personal Information

We obtain the categories of Personal Information listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete or services you purchase.
  • Indirectly from you. For example, from observing your actions on our Service.

Business or Commercial Purpose for Collecting, Selling, or Sharing Personal Information

We collect, sell, or share Personal Information for the business and commercial purposes described in Section 2 ("How We Use Your Information") above.

Categories of Third Parties to Whom We Disclose Personal Information

We may disclose your Personal Information to the categories of third parties described in Section 3 ("How We Share Your Information") above.

Your California Privacy Rights

California residents have the rights described in Section 6 ("Your Privacy Rights (US Residents)") above, including the Right to Know, Right to Delete, Right to Correct, and Right to Opt-Out of Sale/Sharing. To exercise these rights, please follow the instructions in Section 6.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We will also notify you via email and/or a prominent notice on our Service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Last updated: 2/27/2026